Unlike generic development tools and network management software, Netkey provides a comprehensive software platform that is purpose-built for the operation of self-service and digital merchandising technologies, and is designed to address the unique issues encountered in these customer and employee-facing deployments.

Netkey Software Platform Components:

• Netkey Remote Monitoring: The highly-scalable Netkey software platform monitors your self-service and digital signage network for 24/7 mission critical reliability. If a failure is detected, Netkey software sends an automated e-mail alert for rapid response. 
• Netkey Content Management and Optimization: With Netkey’s robust content optimization capabilities, you can easily download and activate new content to all kiosks or signs on your network, from a single administrative desktop. The Netkey software platform allows for bandwidth-efficient scheduled updates of the application, interface, OS patches and more, providing for rapid updating of the content in response to new or expanded product offerings, enhanced advertising opportunities, geographic preferences or dynamic market conditions.
• Netkey Peripheral Integration: The Netkey software platform enables self-service kiosk applications to easily integrate with virtually any kiosk peripheral device. Netkey allows you to increase the value of the self-service experience for your customers or employees using receipt or document printers, product or price lookup using bar code scanners, or conduct transactions using credit card readers or cash acceptors. Netkey delivers out-of-the-box integration with the most popular peripherals, keeping complex coding to a minimum.
• Netkey Design and Authoring: Netkey is the most effective tool on the market today for helping you quickly address the common problems faced when creating a kiosk interface or digital signage application. With Netkey, complex content from web sites, business applications and back end systems, and rich media assets like full motion video and animations can be assembled and integrated into a seamless whole, providing for a powerful yet easy-to-use device experience
• Netkey Analytics and Reporting: Do you have the business metrics to effectively manage your self-service or digital signage network and to report on the success of your program? Netkey’s powerful reporting and usage tracking feature gives you the data you need to learn more about your customers and enhance your self-service delivery and multi-channel strategies. The robust data capture tools in the Netkey software platform track every user experience to understand usage patterns, gauge ROI, and monitor customer preferences. Thanks to an open, standards-based architecture, you can even capture data from virtually any self-service kiosk or digital signage application for standard, custom and proof of performance reporting.