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TouchPoint Handheld |
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 The TouchPoint handheld survey device can be used as a stand-alone customer service survey system or to supplement the TouchPoint survey kiosk model. It can be passed to inpatients for patient feedback or healthcare surveys, airline passengers for public opinion polling or customer loyalty research, exhibitors, etc. to obtain their spontaneous views on customer service survey questions without the need for them to walk to a survey kiosk. Or your own staff or researchers can use the handheld survey device to replace paper surveys, collecting responses to your customer service survey questions in person, eliminating data re-entry.
With answers to your customer service survey questions streaming in real-time from each handheld survey device or survey kiosk you now have the ability to react instantly, with Opinionmeter’s low-score satisfaction alerts. You can also schedule your customized customer satisfaction feedback reports to be delivered automatically in a variety of formats.
Benefits and Features:
- Ultra mobile survey device with long-life battery
- Device flexibility – supports any Windows Mobile device
- Open-ended comments, on screen keyboard
- Multimedia content – include video, images, sound in your survey
- Wireless and wired connectivity options
- Multilingual capabilities
Learn more about the TouchPoint Handheld | | |
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| |  | TouchPoint Survey Kiosk
Opinionmeter’s TouchPoint survey kiosk provides real-time in-store customer feedback. The intuitive touch screen survey kiosk provides multimedia flexibility, enabling integration with your customer loyalty research and advertising programs. |
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| |  | TouchPoint Handheld
Opinionmeter’s mobile survey solutions support a wide range of mobile platforms, providing a touch screen survey system with ultimate device flexibility for your customer satisfaction feedback needs. | | | | |  | TouchPoint Tablet
For ultimate survey mobility with multimedia capabilities, Opinionmeter’s TouchPoint Tablet is an ideal choice. | | | | |  | Opinionmeter Product Demonstration
How to Capture Real-Time Customer Feedback - Watch this video to learn how. | | |
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Opinionmeter International
14727 Catalina Street
San Leandro, CA 94577
United States
Phone: 510-352-4943
Fax: 510-352-4982
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